Privacy Policy

Mosaic Creatives (“we,” “us,” or “our”) operate the website mosaiccreatives.com

 (referred to as the “Service”). This policy outlines our practices regarding the collection, use, and disclosure of personal data when you use our Service, along with your choices related to that data.

By accessing our Service, you agree to the collection and use of your information as described in this Privacy Policy. Unless otherwise specified, the terms used here carry the same meaning as those in our Terms and Conditions, available at https://mosaiccreatives.com/terms-and-conditions/.

1. Information Collection and Use

We collect different types of information to provide and improve our Service:

2. Types of Data Collected

Personal Data
When using our Service, we may ask you to provide personal information that can be used to contact or identify you (“Personal Data”), including but not limited to:

Email address

First and last name

Phone number

Address (state, province, ZIP code, city)

Cookies and usage data

3. Usage Data

We collect data on how the Service is retrieved and used (“Usage Data”). This may include information such as your IP address, browser type, and version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and other diagnostic data.

4. Tracking & Cookies Data

We use cookies and similar tracking technologies to monitor activity and store certain information. Cookies are small files that may include an anonymous unique identifier. These are sent to your browser and stored on your device. Tracking technologies include beacons, tags, and scripts that collect and track data to enhance our Service.

You can use your browser to refuse cookies or alert you when a cookie is being sent. However, if you disable cookies, some features of our Service may not function properly.

5. Examples of Cookies We Use:

• Session Cookies: Used to operate our Service.
• Preference Cookies: Store your preferences and settings.
• Security Cookies: Used for security purposes.

 

6. Use of Data

We use the collected data to:

• Provide and maintain our Service
• Notify you of changes to our Service
• Enable interactive features when you choose to use them
• Provide customer care and support
• Analyse to improve our Service
• Monitor Service usage
• Detect, prevent, and resolve technical issues

 

7. Data Transfer

Your information, including Personal Data, may be transferred to and stored on servers located outside your jurisdiction, where data protection laws may differ. If you submit information from outside the United States, you acknowledge that your data will be transferred to and processed in the United States.

We take reasonable steps to ensure your data is handled securely and under this Privacy Policy. No transfer occurs unless adequate security measures are in place.

8. Disclosure of Data
9. Legal Requirements
   
   

Mosaic Creatives may disclose your data in good faith if necessary to:

Comply with legal obligations

Protect and defend Mosaic Creatives’ rights or property

Investigate and prevent wrongdoing related to our Service

Ensure the safety of users and the public

Protect against legal liability

10. Data Security

We prioritize data security, but no method of transmission or storage is 100% secure. While we implement commercially acceptable measures to protect your data, we cannot guarantee absolute security.

11. Service Providers

We may engage third-party companies and individuals to assist with our Service, including but not limited to:

• Facilitating the Service
• Providing the Service on our behalf
• Performing service-related tasks
• Analyzing Service usage

 

These third parties only access your data to perform assigned tasks and are obligated not to disclose or use it for other purposes.

12. Links to Other Sites

Our Service may contain links to external websites not operated by us. Clicking on a third-party link will direct you to their site. We advise reviewing their privacy policies, as we are not responsible for their content, policies, or practices.

13. Children’s Privacy

Our Service does not target individuals under the age of 13 (“Children”). We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with data, please contact us instantly. If we discover that we have collected data from children without parental consent, we will take steps to remove it.

14. Privacy Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will notify you via email or a prominent notice on our Service before they take effect. The “Effective Date” at the top of this policy will also be updated.

We encourage you to review this Privacy Policy regularly for any updates. Continued use of our Service after changes are posted constitutes your acceptance of the revised policy.

15. SMS TERMS AND CONDITIONS

Text & SMS Message Communications

When booking an appointment online, providing your cell phone number on the contact us form, and/or texting Mosaic Creatives unsolicited, you consent to receive text messages sent by Mosaic Creatives, +1 929 568 9050/+1 516 243 8777 regarding inquiries and appointment reminders. Consent to these terms is not a condition of purchase.

 

• Opt-In Method – By submitting the form online at https://mosaiccreatives.com/contact-us or through https://mosaiccreatives.com
• SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.
• Messaging frequency may vary.
• Message and data rates may apply.
• To opt out at any time, text STOP.
• For assistance, text HELP or visit our website at https://mosaiccreatives.com
• Customers will receive updates regarding your appointment or other relevant information regarding recent orders.

 

Contact Us

For any questions regarding this Privacy Policy, please contact us at: hello@mosaiccreatives.com / +1 929 568 9050